Terms & Conditions

Last updated: 8 June 2026

These Terms & Conditions explain the rules for using the Hollyhill Knocknaheeny Family Centre website: www.hollyhillknocknaheenyfamilycentre.ie

By using this website, you agree to use it responsibly and in accordance with these Terms & Conditions.

This website is operated for information, communication, and community support purposes. It provides general information about Hollyhill Knocknaheeny Family Centre, including our crèche, preschool, adult classes, enrolment process, policies, resources, contact details, and related services.

Hollyhill Knocknaheeny Family Centre
Harbour View Road, Hollyhill
Cork T23 T861
Ireland

Phone: +353 (0) 21 439 2300
Email: thefamilycentre2020@gmail.com

1. Website Information

The information on this website is provided for general information purposes only.

We aim to keep the website accurate and up to date. However, information may change from time to time, including service availability, opening hours, fees, enrolment details, calendar dates, policies, events, adult classes, and downloadable documents.

Parents, guardians, students, service users, and visitors should contact the Centre directly to confirm important information before relying on it.

2. Childcare, Enrolment, and Service Information

Information about crèche, preschool, adult classes, enrolment, fees, waiting lists, subsidies, and policies is provided as general guidance.

Submitting or downloading an application form does not guarantee a place at the Centre. Places are subject to availability, eligibility, waiting list arrangements, service capacity, age requirements, funding rules, and the Centre’s admissions procedures.

Parents and guardians should contact the Centre directly for the most current information about places, enrolment, fees, attendance, subsidies, required documents, and start dates.

3. Downloadable Documents

This website may provide downloadable documents such as application forms, policy summaries, resources, calendars, or guidance materials.

These documents are provided for convenience. They may be updated, replaced, or removed at any time.

Parents and guardians should ensure they are using the most recent version of any form or document before submitting it to the Centre.

4. Policies and Website Content

Policies and statements published on this website are intended to provide clear public information about how the Centre operates.

Some full internal policies, procedures, forms, or records may not be published on the website. Parents and guardians may receive additional policies or documents directly from the Centre when their child starts or as required.

If there is any difference between a website summary and the Centre’s current internal policy or regulatory requirement, the current internal policy or applicable legal/regulatory requirement will apply.

5. Health, Safety, Safeguarding, and Emergency Information

Information on this website does not replace direct communication with the Centre.

If you have an urgent concern about a child, health matter, safety issue, safeguarding concern, collection arrangement, absence, illness, medication, allergy, or emergency, you should contact the Centre directly by phone or in person.

In an emergency, contact the appropriate emergency services.

6. External Links and Third-Party Content

This website may contain links to external websites or third-party services, including Google Maps, Facebook, Google reviews, National Childcare Scheme information, Tusla, Pobal, HSE, support organisations, or other external resources.

External links are provided for convenience and information only. We do not control external websites and are not responsible for their content, availability, accuracy, security, privacy practices, cookies, or accessibility.

A link to an external website does not mean that Hollyhill Knocknaheeny Family Centre endorses that website, organisation, product, service, or content. This approach is consistent with standard public-sector disclaimer practice for external links.

7. Google Maps, Facebook, Reviews, and Embedded Content

Our website may include embedded or linked content from third-party platforms, including Google Maps, Facebook feeds, Google reviews, social media links, or similar services.

When you interact with third-party content, those platforms may collect information about your interaction in accordance with their own terms, privacy policies, and cookie practices.

For more information about cookies and tracking technologies on this website, please read our Cookie Policy.

8. Privacy and Cookies

Your use of this website may involve the processing of personal data and the use of cookies or similar technologies.

Please read our:

Privacy Policy
Cookie Policy
Accessibility Statement

These documents explain how we handle personal data, cookies, accessibility, and related website matters.

A Privacy Policy is separate from Terms & Conditions because it explains how personal data is collected and used under GDPR transparency obligations.

9. Intellectual Property

Unless otherwise stated, the text, layout, graphics, images, photographs, logos, documents, and other content on this website belong to Hollyhill Knocknaheeny Family Centre or are used with permission.

You may view, download, or print website content for personal, educational, family, or service-related use.

You must not copy, reproduce, edit, republish, distribute, sell, or use website content for commercial purposes without permission.

You must not use photos of children, staff, families, rooms, events, or Centre activities from this website without written permission.

10. Acceptable Use of the Website

You agree not to misuse this website.

You must not:

attempt to damage, disrupt, or interfere with the website
attempt to gain unauthorised access to the website, server, systems, or data
upload or send harmful, malicious, offensive, or unlawful material
copy or misuse images, documents, logos, or website content
use the website in a way that breaches Irish law
use the website to harass, abuse, threaten, or defame any person or organisation

We reserve the right to restrict access to the website if misuse is suspected.

11. Accuracy and Availability

We aim to keep the website available and working correctly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may be temporarily unavailable due to maintenance, technical issues, hosting issues, plugin updates, security updates, or circumstances outside our control.

We may update, change, remove, or reorganise website content at any time.

12. Limitation of Liability

We take reasonable care to provide accurate and useful information on this website.

However, to the fullest extent permitted by Irish law, Hollyhill Knocknaheeny Family Centre is not responsible for loss or damage arising from:

reliance on outdated or incomplete website information
temporary website unavailability
external websites or third-party content
technical issues outside our control
unauthorised misuse of website content
changes to services, fees, policies, timetables, events, or availability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

13. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to the website, services, legal requirements, third-party tools, or operational practices.

The “Last updated” date at the top of this page will be changed when the Terms & Conditions are updated.

14. Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes relating to this website or these Terms & Conditions will be subject to the jurisdiction of the Irish courts, unless otherwise required by law.

15. Contact Us

If you have questions about these Terms & Conditions, please contact: